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Complaints
Before You Make a Complaint
Who We Oversee
Complaint Process
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Make a Complaint
Submit Complaint
After You Make a Complaint
Resources
FAQs
Useful Terms
Brochure
Multilingual Fact Sheets
Webcast Replays
Other Organizations that Can Help
About Us
Accountability and Transparency
Corporate Documents
Our Latest Update
Leadership Team
Vision, Mission, and Values
Past Updates
Past Patient Ombudspersons
What We Do
What You Can Expect From Us
Service Charter
Ethical Principles
Integrated Accessibility Standards Policy
Accessibility Standards for Customer Service Policy
Freedom of Information and Privacy
AODA Policy
Questions from Patient Advisors
Careers
What's New
COVID-19
FAQ and Information
Long-Term Care Home Complaints
Annual Highlights
Year One
Year Two
Year Three
Investigations
Special Reports
COVID-19 Special Report 1
COVID-19 Special Report 2
Case Summaries
Health Sector Organizations
Information for Respondents
Indigenous Engagement
Service for Indigenous patients
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