October 8th, 2020
Patient Ombudsman is releasing a special report Honouring the voices and experiences of Long-Term Care Home residents, caregivers and staff during COVID-19 in Ontario a snapshot of COVID-19 complaints received from March 1st to June 30th, 2020.
We are sharing our early recommendations as long-term care homes manage a second wave of COVID-19. We recognize that investigations and inquiries take time and while our investigation is ongoing, we wanted to be useful to a system that is responding in real time, to a pandemic that continues to unfold. This report is dedicated to the over 2800 Ontarians who died from COVID-19 and their loved ones. We also dedicate this report to the healthcare workers responding to COVID-19 across Ontario.”
Cathy Fooks, Patient Ombudsman