Patient Ombudsman will not be offering in-person ‘walk-in’ appointments until further notice.

Our service is still available by calling our central complaints phone line at 1.888.321.0339 or access our online complaint form.

Your experience matters to us.

COVID-19 questions and information

We appreciate your patience and effort in helping our office do our part to minimize risk and prevent exposure to COVID-19 (Coronavirus) for all Ontarians.

Thank you,
Patient Ombudsman Team

AODA policy

Patient Ombudsman is committed to offering an accessible service to all Ontarians. As part of that service commitment Patient Ombudsman is pleased to share our Accessibility for Ontarians with Disabilities Act (AODA) operational plan.

If you have feedback on Patient Ombudsman’s Accessibility plan please feel free to contact us at or by calling us at 1.888.321.0339


Read the AODA Plan



Was this page helpful?