Here are the ways to get in touch with us.
To submit a complaint about a Public Hospital, Home and community care services coordinated by the LHIN (formerly CCAC), or Long-Term Care Home or to speak to an Early Resolution Specialist, please use the contact information below:
Telephone: Monday to Friday from 9 a.m. to 4 p.m.
Toronto: 416.597.0339
Toll free: 1.888.321.0339
TTY: 416.597.5371
Fax: 416.597.5372
Mailing address:
Box 130, 77 Wellesley St. W.
Toronto, ON M7A 1N3
Office address:
393 University Ave., Suite 1801
Toronto, ON M5G 1E6
For Reception or for General Inquiries:
info@patientombudsman.ca
416.597.0339
**Please note that this email address is not for submitting complaints. All complaints must be made by using the online form or by calling our toll-free number 1.888.321.0339. Only emails pertaining to general inquiries will be returned from this email address.**
Media Relations Contact:
media@patientombudsman.ca
416-597-0339 x 5392